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Everything at a glance

Here, you will find an overview of our current prices, booking information, cancellation conditions, as well as inclusive services. If you have any questions, please contact us by telephone +43 664 244 9289 or by e-mail

These links will take you directly to our booking information | cancellation conditionsinclusive services




Booking information

Important information

  • Arrival from 3:00 pm | Departure by 9:30 am (summer 10:00 am)
  • Prices excl. the final cleaning (per apt. € 39.00 - € 195.00) and local tax € 1.80 per day/person
  • Non-smoking apartments incl. free WiFi
  • No pets allowed
  • Parking available

Please note that the general terms & conditions for the Austrian hotel industry apply to your reservation. We also recommend travel insurance, in the event that you must cancel or cut short your well-earned vacation.  


Cancellation conditions for your summer holiday 2021

We understand your concerns regarding your booking for summer. We have therefore adjusted our cancellation conditions so that you can book your vacation here with us in Gerlos carefree. 


You can cancel your reservation for Free in case of:

  • closing boarder 
  • closing the apartment or a Lockdown due of the pandemie 
  • when our region is classified in a very high Risk area
  • or you have to be in a statutory/obligatory home quarantine for minimal 5 days after departure

In these cases a cancellation is free and we return your prepayment or you can book your holiday for an other period.

If the boarders will be close by the goverment during your holiday, of course you can depart anytime and the days who left will be cancel for free for you.

When you have to cancel your holiday in our appartment because of an other reason, our next regular cancel conditions be in force:

  • till 1 Month prior to arrival: free cancellation
  • 29 days up to 14 days prior to arrival: 30 % of the total price
  • 13 days up to 8 days prior to arrival: 70 % of the total price
  • within the last 7 days prior to arrival, or a no-show or early departure, 90 % of the total price will be charged


Cancellation conditions and fees Winterseason 2021/2022

Please note that, for coming winterseason the general terms & conditions for the Austrian hotel industry apply to your reservation, so it was before the Pandemie.
Cancellations as to be reported by email at or by post.

We also recommend travel insurance, in the event that you must cancel or cut short your well-earned vacation.  

Should be the situation restricted due of the COVID 19 Pandemie, of course we will relax our conditions again. 



We recommend obtaining appropriate insurance. Our partner is the Europäischen Reiseversicherung for Hotel Cancellation Insurance. You can quickly and easily purchase your insurance online HERE.

The “Hotel Cancellation Plus” and “Premium” packages cover the following reasons for travel cancellation or interruption of your trip:

More detailed information about the insurance (incl. Covid 19 "protection") in spite of the Pandemie and without extra costs you find hier! 

Inclusive services

Amenities & extras

  • Bed linens, bath towels, & dish towels 
  • Dishwasher tabs, garbage bags, dishwashing detergent, hand disinfection
  • Children's beds & high chairs for free
  • Free WiFi | SA TV incl. Dutch channels
  • Ski storage room incl. ski boot dryer | storage room for bikes & children's strollers 
  • Member of "Free Mountain" & "Familiennest" (free children's summer program)
  • Bus stop, lift (ski area, valley run), cross-country ski trails, bike routes, & winter hiking paths 
  • Restaurants & shopping opportunities nearby